This Privacy Statement explains how pcsms.online collects, uses, and discloses your personal information in connection with its operation of the pcsms.online platform.
WHAT INFORMATION DO WE COLLECT?
Personal information is data that can identify you directly or indirectly. It also includes anonymous information linked to identifiable data. We do not include anonymized or aggregated data that cannot be used to identify you in this category.
We collect and use personal information only when necessary to meet legal requirements, run our business, and provide the services you request.
You provide information when you:
- Register on our website
- Place an order
- Subscribe to our newsletter
- Respond to a survey or contact us
You may be asked for: your name, email, phone number, and address. You can also browse our website anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
We use the data you provide for:
- Personalizing your experience
- Improving our website and services
- Responding to your customer service requests
- Processing orders and payments
- Sending updates and promotional emails
- Managing surveys, offers, or promotions
Your email address may be used to send order confirmations, service updates, and marketing communications.
LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION
As an Indian-based business, we adhere to data protection guidelines under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000.
If you are accessing pcsms.online from the European Economic Area (EEA), processing of your personal data will also comply with the General Data Protection Regulation (GDPR), where applicable.
You can withdraw your consent at any time by emailing info@pcsms.online, without affecting the lawfulness of prior processing.
YOUR RIGHTS
You have the right to:
- Access, correct, or delete your data
- Restrict or object to further processing
- Request data portability
- File a complaint with a data protection authority
For security, we may verify your identity before processing such requests. Email info@pcsms.online to exercise your rights.
HOW DO WE PROTECT YOUR INFORMATION?
Your login details are your responsibility. Use strong, unique passwords for pcsms.online.
We use security measures including:
- SSL encryption
- Secure servers
- Authorized access controls
We do not store sensitive financial information on our servers post-transaction.
DO WE USE COOKIES?
Yes. Cookies help us:
- Save your shopping preferences
- Understand site usage
- Improve your experience
We may use third-party tools like Google Analytics to track usage trends (without identifying users personally). These tools may store data on servers in India or abroad, as per their privacy policies.
You can disable cookies in your browser, though some features of the site may not work as intended.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell or trade your personal information.
We may share data with trusted third parties who:
- Help operate our website
- Process transactions
- Deliver products or services
- Support customer services
All third-party partners are required to keep your information confidential.
HOW LONG DO WE RETAIN YOUR INFORMATION?
We retain personal data only as long as needed for:
- Providing services
- Meeting legal, tax, or regulatory obligations
THIRD-PARTY LINKS
Our website may include links to third-party services. These websites have separate privacy policies, and we are not responsible for their content or practices.
For any privacy concerns or inquiries, please contact us at info@pcsms.online.